Night Auditor/Front Desk Agent

Front Desk Agent Duties: - Greet and welcome guests as they arrive at the hotel - Check guests in and out, ensuring a smooth and efficient process - Answer phone calls and respond to guest inquiries - Assist guests with any requests or issues during their stay - Provide information about hotel amenities, local attractions, and dining options - Handle guest complaints or concerns in a professional and timely manner - Maintain a clean and organized front desk area - Process payments and maintain accurate records - Collaborate with other hotel staff to ensure guest satisfaction Skills: - Excellent communication and customer service skills - Proficient in using phone systems and computer software - Strong problem-solving abilities - Ability to multitask and prioritize tasks effectively - Attention to detail and accuracy in handling guest information - Ability to remain calm and professional in high-pressure situations Join our team as a Front Desk Agent and be the first point of contact for our valued guests.
As a Front Desk Agent, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all guests.
If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for guest relations, we want to hear from you.
*Note: This job description is not intended to be all-inclusive.
Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
* Job Type: Part-time Pay: From $10.
00 per hour Expected hours: 25 – 40 per week Benefits: * Employee discount * Paid time off Schedule: * 8 hour shift * Holidays * On call * Overnight shift Supplemental pay types: * Tips Ability to commute/relocate: * Dothan, AL 36303: Reliably commute or planning to relocate before starting work (Preferred) Experience: * Hotel experience: 1 year (Preferred) Work Location: In person